search for: ordering_ordering_t

After 4 hours of debugging codecs, changing config files, etc. as a result of not being able to capture voice from a Cisco 7960, I eventually found that the mic in the handset appears to be dead. Does anyone know where I can get a new handset (just the part you hold to your head, everything else on the phone works fine)? Or, does anyone know how to open one up? I tried doing a little prying