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opposite
2006 Feb 28
0
playing hold time announcement without queue position announcement
...the wiki. I am trying to setup a queue so
that it plays an estimated holdtime announcement, but not a queue
position announcement. Currently my dialplan does both, and while I
know how to take out the estimated holdtime without affecting the queue
position announcement, I do not see how to do the oppositte. Does
anyone know how to do this?
Here is a sample of one of my queues from queues.conf:
;;************************************************
;;* Development Test Queue *
;;************************************************
[10001]
announce=beep2 ;* a beep to alert the agent of the call
se...