search for: norule42

...ached are these two files: 1- norules.log.gz -Neither 62-nut-usbups.rules or 42-usb-hid-pm.rules at /etc/udev/rules.d/ or /usr/lib/udev/rules.d/. This really just left me with “permission denied”. I assume this is because 62-nut-usbups.rules is needed and #2 is the relevant file. 2- norule42.log.gz- 62-nut-usbups.rules at /lib/udev/rules.d/ and no “pollinterval = 1” value set in ups.conf. This yielded better results. I also included the output from /var/log/messages, lsusb –v, uname –r, and cat /etc/os-release. In the /var/log/messages output, you can see a few of the drops we are try...

Charles and Wolfy, Thanks for the replies. I added some responses below. I think I got the driver debugging right, but let me know if it is off. I should note: The CentOS 7.6 machine I have been testing with is a virtual machine (running on VMware ESXi 7.6). At least 1 customer and I have seen the same issue on VMs and physical boxes, so I don’t think that matters, but if it does let me know.