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2019 Jun 19
3
[EXTERNAL] Re: Fixing Drops With SMART1500LCDXL & USB-HID Driver
...nd follow up. Few responses and notes below in the interim. ”The log format looks okay, but I may not have been clear that I was looking for the log at the same time as when the kernel errors occur. So without the udev rules would be good.” Ah, sorry. Attached are these two files: 1- norules.log.gz -Neither 62-nut-usbups.rules or 42-usb-hid-pm.rules at /etc/udev/rules.d/ or /usr/lib/udev/rules.d/. This really just left me with “permission denied”. I assume this is because 62-nut-usbups.rules is needed and #2 is the relevant file. 2- norule42.log.gz- 62-nut-usbups.rules at /l...
2019 Jun 18
4
[EXTERNAL] Re: Fixing Drops With SMART1500LCDXL & USB-HID Driver
Charles and Wolfy, Thanks for the replies. I added some responses below. I think I got the driver debugging right, but let me know if it is off. I should note: The CentOS 7.6 machine I have been testing with is a virtual machine (running on VMware ESXi 7.6). At least 1 customer and I have seen the same issue on VMs and physical boxes, so I don’t think that matters, but if it does let me know.