Displaying 1 result from an estimated 1 matches for "no_q".
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nd_q
2004 Aug 31
1
Going to voicemail instead of queue if no agent is logged in ?
Hi,
I'd like to implement scenario to send user to operator's queue by default
(if doesn't dial any extension) but only if there is operator agent logged,
so user could get response. If not I'd like to send it to voicemail...
Any quick advice ?
Thanks in advance,
Robert.