search for: newrecordapp

Displaying 2 results from an estimated 2 matches for "newrecordapp".

2018 Aug 08
2
Queue breaks Dynamic_Features on Attended Transfer
Hi, I think I've identified an issue and just want to check before completing a bug report. Prior to a call entering a Queue, I set __DYNAMIC_FEATURES=NewRecordApp. AgentA answers and is able to use that feature code. If AgentA performs an attended transfer of a call from a queue to AgentB, the feature code no longer works. Cases that do work are as follows... Calls using both Queue() and Dial() applications, prior to transfer, feature code works. Calls usin...
2018 Aug 08
2
Queue breaks Dynamic_Features on Attended Transfer
On Wed, Aug 8, 2018 at 1:53 PM, Daniel Journo <dan at keshercommunications.com> wrote: > > Prior to a call entering a Queue, I set __DYNAMIC_FEATURES=NewRecordApp. > > AgentA answers and is able to use that feature code. > > If AgentA performs an attended transfer of a call from a queue to > AgentB, the > > feature code no longer works. > > > > It only doesn’t work when using Queue() and an Attended transfer is > > perf...