search for: netsource

Is the main difference between the two the full duplex speaker on the 330? -- Warm Regards, Lee

In my * box I've configured two queues and incoming number and whenever any one calls those number call comes to my *box and it sends call to my agents in queue. but if no agent is available it still answer the call. Is there any why when my agents are not available I don't want call to get answered. Here is my dialplan: exten => xxxx,1,GotoIfTime(*|*|20|dec?ccagents,xxxx,6) exten

Hi all, My company has pretty much standardized on Polycom phones and I am in the beginning phase of writing a GUI for administering/managing polycom provisioning at multiple sites which we intend to release as OS. I've started studying the docs and I'm having trouble understanding the following xml attribute: voIpProt.SIP.requestValidation.x.request.y.event I understand what it