Displaying 1 result from an estimated 1 matches for "name_of_queue".
2009 Oct 09
0
Asterisk Queue & Agent
Hi all,
I have 2 question.
I have a call center queue with 5 agent; the following are the configuration
files:
*queue.conf*
[name_of_queue]
musicclass = default
announce = queue-name_of_queue
strategy = ringall
servicelevel = 60
context = callcenter
timeout = 60
retry = 5
wrapuptime=15
autopause=no
maxlen = 0
announce-frequency = 60
periodic-announce-frequency=30
announce-holdtime = yes
announce-round-seconds = 10
queue-youarenext=que...