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Hi In the controller I have the function def convert_sd_ticket_to_incident ServiceDeskTicket.close_ticket(sd_id,created_by_id,modified_by_id) Incident.convert_sd_ticket_to_incident(sd_id,created_by_id,modified_by_id) end Now in the ServiceDeskTicket model def self.close_ticket(sd_id,created_by,modified_by) begin ActiveRecord::Base.transaction do

I''m trying to set the modified_by in my user table from the remote user name. I have htaccess set up for the rails directory but I can''t seem to get it to read the remote users name. is ENV[REMOTE_USER] the correct syntax? I searched but I can''t seem to find a definitive answer. Thank you for any help! Charlie Bowman http://www.recentrambles.com -------------- next