Displaying 2 results from an estimated 2 matches for "mmsurvey".
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ebsurvey
2012 Dec 21
0
CDR written before hangup extension
...particular, I want to be
able to store the results of the post call survey in the CDR. I'm using
cdr_adaptive_odbc.
[queues]
; this runs on the caller's channel
exten =>sales,1,Verbose(2,${CALLERID(all)} entering the sales queue)
same =>n,Answer()
same =>n(asksurvey),Read(MMSURVEY,custom/survey-ask,1,,,5)
same =>n,MixMonitor(${CHANNEL(uniqueid)}.wav,b)
same =>n,Set(CDR(salesqueue_entered)=1)
same =>n,Queue(sales,tc,,,,,,sub-QueueConnected)
same =>n,GotoIf($["${QUEUESTATUS}" = "CONTINUE"]?checksurvey) ; only
go to the survey if we...
2013 May 01
1
Call "stuck" in queue
...b!queues!sales!21!Up!Queue!sales,tc,,,,,,sub-QueueConnected!5153523240!!!3!46!(None)!sip1-1367428731.13314
DAHDI/i1/5036635064-1503!queues!sales!21!Up!Queue!sales,tc,,,,,,sub-QueueConnected!5036635064!!!3!517!SIP/Carlene-00001809!sip1-1367428260.13279
DAHDI/i1/7609539399-150c!queues!sales!7!Up!Read!MMSURVEY,custom/survey-ask,1,,,5!7609539399!!!3!27!(None)!sip1-1367428750.13316
DAHDI/51-1!queues!sales!21!Up!Queue!sales,tc,,,,,,sub-QueueConnected!3038412549!!!3!158!SIP/JackieA-00001814!sip1-1367428619.13307
SIP/Peggy-0000180c!LocalSets!sales!1!Up!AppQueue!(Outgoing
Line)!229!!!3!239!DAHDI/i1/7812693000...