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Regarding this article (1) I have one question to make. What can I do to record the call if the agent makes a transfer using the "flash" button instead of "transfer button" or using blindxfer or atxfer defined in features. conf If the agent makes the transfer with "flash", the comunication between the person who is calling and is already in the queue and the target

Hi, I was woredering if you could help me to put into practice this solution. The idea: Create a IVR-Voicemail The scene: PSTN------/6------PBX--------/12--------- Internos | /4 ports | IVR-Voicemail The Operation: 1)Where a call enters from the PSTN, the PBX flashes and

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Hi, I was woredering if you could help me to put into practice this solution. The idea: Create a IVR-Voicemail The scene: PSTN------/6------PBX--------/12--------- Internos | /4 ports | IVR-Voicemail The Operation: 1)Where a call enters from the PSTN, the PBX