search for: maxpenalty

...001, 3002, 3003. Seems a simple queue application to me 1001, 1002 and 1003 in the queue with a penalty of 1 strategy ringall 2001, 2002 and 2003 in the queue with a penalty of 2 strategy ringall 3001, 3002 and 3003 in the queue with a penalty of 3 strategy ringall and rules increasing the maxpenalty 1->2 after 20 seconds and increasing maxpenalty 2->3 after another 20 seconds. But this doesn't work if users don't answer!! if user 1002 or (2001 etc) just lets his phone ring - he forgot to logoff or DND then the penalty is ignored. There seems to have been a patch for FreePB...

...1, 3002, 3003. Seems a simple queue application to me 1001, 1002 and 1003 in the queue with a penalty of 1 strategy ringall 2001, 2002 and 2003 in the queue with a penalty of 2 strategy ringall 3001, 3002 and 3003 in the queue with a penalty of 3 strategy ringall and rules increasing the maxpenalty 1->2 after 20 seconds and increasing maxpenalty 2->3 after another 20 seconds. But this doesn't work if users don't answer!! if user 1002 or (2001 etc) just lets his phone ring - he forgot to logoff or DND then the penalty is ignored. There seems to have been a patch for FreePB...