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int he example below I run facter looking for the fact "sp_serial_number". as you can see, the command facter sp_serial_number returns nothing, but the fact is there and is returned when just running facter and grepping for the fact. Some fact seem to work and others do not. any ideas? marcuspro:~ allan$ facter --version 1.5.7 marcuspro:~ allan$ facter sp_serial_number marcuspro:~ allan$ facter | grep sp_serial_number sp_serial_number => H09353BY20H marcuspro:~ allan$ facter timezone MST --- Thanks, Allan Marcus 505-667-5666 -- You received this message because you are subscribe...