Displaying 1 result from an estimated 1 matches for "managerevent_agentcalled".
2014 Jul 02
1
Notification when queue member's phone rings
Short question: how to get control or notification (gosub, macro, AGI)
when a queue member's phone starts ringing due to an incoming call from
the queue.
Backround: Our phone operators serve both an asterisk call queue and a
queue for web chat support. I have a gosub on the queue that calls to
our app server to mark the operator unavailable for web chat as soon as
they answer an