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2020 Feb 14
1
Predictive call - agent talking to a customer, then suddenly talking to another customer
...ble them to contact the Asterisk which is hosted in the cloud. A typical sip.conf phone configuration on the remote server for the site is [general] session-timers=refuse disallow=all allow=g729:20 allow=ulaw allow=alaw fromuser=xxx useragent=xxx callcounter=yes alwaysauthreject=yes allowguest=no jbnable=yes jbforce=no jbimpl=adaptive jblog=no jbmaxsize=200 jbresyncthreshold=1000 externaddr=xx.xx.xx.xx localnet=xx.xx.xx.xx/255.255.255.0 [xxxx] type=peer user=xxxx secret=xxxx host=dynamic disallow=all allow=g729 allow=ulaw allow=alaw dtmfmode=rfc2833 context=xxxx call-limit=1 limitonpeers=yes callg...