search for: irrestpective

...eight also doesnot seem to work properly I tried like this where we have two queues one with 100 weight and another with 200 as weight when both enter into the queue when queue is empty when agent logs is who is member in both teams the first call connected is the one which first enter into queue irrestpective of the weights so any ideas. my queues.conf file is as follows [queue1] member => Agent/1000;rk1 member => Agent/1001;rk2 announce-holdtime=yes announce-frequency=90 weight=100 queue-youarenext = queue-youarenext queue-thereare = queue-thereare queue-callswaiting = queue-callswaiting qu...