search for: ipccx

...is anyone supporting home based remote call center agents with an Asterisk backend? My experience with Asterisk is limited, however I have set it up and installed it previously and had it working for home usage and for simply playing around. My background however is with Cisco CallManager, Cisco IPCCX for call centers as well as a mixed bag of other big name systems. I am simply researching and investigating different possibilites and solutions for a project at this point. Pursuing as many avenues as possible and trying to setup various test beds and labs if you will to accomplish the goal of...