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...medium sized call center. Where all calls are distributed via a few call Queues. However I am having an issue where reps are being distributed calls regardless of wether they are on a call. I have looked into using SetGroup but I don't think this works with Call Queues. I have also looked into incomingcalllimit and that seems to no longer work. Any sugestions? Not sure if it matters but I am using AgentCallbackLogin as a login method. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20050308/68daee03/attachment.h...

...lly this is accomplished by setting up a roll over lines... i.e my extension is 100, my roll over extension is 200, and next roll over extension is 300. So if i am on my first line, the next call will roll over to 200. I have this setup and it works great for calling a single phone by setting incomingcalllimit=1 and I can do something like: exten 100,1,DIAL(SIP/100,,20) exten 100,102,DIAL(SIP/200,,20) exten 100,203,DIAL(SIP300,,20) Does anyone have this setup? Or is it possible for a multiple phones to register to the same extension (i.e. office mail number)? Thanks. _____________________________...