search for: inbound_support

...gn an inteface which agent can choose a number and the Dial without punching in the number in Eyebeam. I tried using the .call file. ie The agent can choose which number to dial from a web interface. Then, a .call file is created with the following informations. Channel: Zap/g2/9444204943 Context: inbound_support Extension: 8440 Priority: 0 Now, in the extensions.conf file, I mentioned the following under inbound_support context. [inbound_support] exten =>8440,1,Dial(SIP/8440,55,tTo) exten =>8440,2,Answer exten =>8440,3,Hangup But, here the call gets connected only when the receiver end receives...