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nicola
2003 Dec 29
1
Agent setup
Dear Group,
I have been successful in setting up the Agents, queues and getting agents
to log in.
Is there a way that I could configure the system so that the agent is called
back. i.e. the agent logs into the system, a call is destined for them and
their phone rings.
If some one has this setup I would be very interested in hearing from them.
Warm Regards and Thanks
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Shad