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2003 Apr 14
0
Help Desk/Call Center Seminars coming to Boston!
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SEMINAR DETAILS...
Download a brochure PDF or view details online by clicking on the links
below.
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Delivering Maximum ROI From Your Call Center/Help Desk
June 18-19, 2003 ~ Boston, MA
http://www.dci.com/events/cchd
INSTRUCTED BY: Phil Grosdidier, President, and Donald J. Sutton, CEO, of
Dial Interactive.
This seminar explains the start to finish process of IVR (Interactive
Voice Response) and CTI (Computer Telephony Integration) systems, from the
purchase process, through design, through tuning up existing applications,
to the deployment o...