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great
2008 Jan 20
5
Calls Being Randomly Bridged
...ue or on hold. Or they will
be talking to a patient and then have another patient end up on the
conversation.
They are freaking out because of hippa and laws that govern privacy but
i have no clue why. I assume most cases are conference calls being
initiated by accident.
So any help would be greaat. maybe just disabling conference calls
would be a good start but i dont know how with sip phones. or maybe
this is a bug? unfortuinately they dont give me much info and i dont
use the phones so i dont have any specific logs to show, they just call
me freaking out saying this stuff but they rarel...