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2013 Jul 14
3
Xeon Server and total number of extensions
Hello; If I have load up to 220 extensions with 50 concurrent calls. Can one hardware server carry all this load? What is the hardware server required for this? Regards Bilal -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20130714/b63756d2/attachment.htm>
2013 Mar 28
3
To queue or not to queue...
> Hello All, > > History ~ > I recently took a position with a call center. At the time they had > about 50 agents in a call queue. The queue was setup to ringall. The > agents use Eyebeam softphones. Everything is local lan, no routers, > everything connected via Cisco 3600 10/100 switches. > > Now we are up to about 150 agents, and I have kept everything pretty
2001 Mar 26
0
AW: lost??
...mba, if you add "." to the path-Variable by: (This is for bash) "export PATH=$PATH:." Best regards, and nice work with samba, Harald Husemann System Engineer Materna GmbH Vo?kuhle 37 44171 Dormund - Germany - -----Urspr?ngliche Nachricht----- Von: Gregory Malsack [mailto:gmalsack@execpc.com] Gesendet: Montag, 26. M?rz 2001 16:01 An: samba@samba.org Betreff: lost?? Hello, Why does my sco unix odt system 5 come back and tell me that there is no cc found in $PATH after typing in ./configure? Thank you for your anticipated assistance. Gregory Malsack Technical Sales &...
2009 Apr 08
5
Zopier Client
Does anyone have any first-hand experience with the Zoiper Business version softphone? If so what has been your experience with it? Thanks, Greg -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20090408/f6d5af5a/attachment.htm
2009 Jan 12
2
FXS Help Needed...
Hello All, I have a need to connect an analog device to an asterisk server. The analog device has 4 analog lines going into it (it?s a fax solution). The fax solution answers the analog call, then listens for dtmf. The dtmf code that is played tells the fax device what email address to send the fax to. All calls on our system come into the server through a PRI. The faxes come in over a PRI,
2013 Aug 27
3
Need input on scalable system design...
Hey All, Growing call center. Currently at about 200 call center staff, running about 1000 calls per hour. Gearing up to double that. Not too sure that a single server will support that growth. So, I'm trying to come up with ways to scale the system and still maintain a simplistic design. So I'd like to bounce some ideas around. Currently I am running on a Dell 1950, dual quad core
2010 Nov 03
1
inbound call issue...
Can anyone tell me why my inbound calls keep getting rejected with 401? Here's the debug information: <--- SIP read from UDP:147.135.32.221:5060 ---> INVITE sip:6087294351 at 216.26.109.22:5060 SIP/2.0 Call-ID: 31007e-31 at 147.135.32.221 CSeq: 1 INVITE From: "Wi M"<sip:4144038968 at 147.135.32.221;user=phone>;tag=9bbc To: "Gregory Malsack"<sip:s at
2013 May 01
1
multiple provider for incoming
Matt, At some point you need to consider how much is too much... I run a call center with more then 125 commissioned phone sales reps and more than 60 customer service reps. We run dual servers, fiber from one provider and 6 bonded T1's from another provider. We purchase our so trunks from a wholesale company who is a major provider to resellers. Being so, their network is extremely
2008 Jan 04
1
VOIP Provider wooes
Does anyone know of a good VOIP dialtone provider in the northern Chicago area. My client has tried Broadvoice and Mix and is having problems with latency in the middle of the traceroute between him and the provider. Thanks, Greg No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.17.13/1209 - Release Date: 1/4/2008 12:05 PM
2013 Jul 17
0
2 pretty irritating issues....
Hey All ~ 1, queue records on fairly unreliable. I would say about 40 - 60 percent of the queue calls are not being recorded and I'm not sure why. I don't seem to see any kind of pattern to the failure. I've added a sample of our queue config at the bottom. 2, cel_pgsql module seems to crash regularly. It seems every time I look at our asterisk server, the cel_pgsql module is
2007 Dec 17
8
Queue calls drop to voicemail intermittantly
Can anyone tell me what might cause callers on hold in a queue to drop into agents voicemail boxes? -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20071217/ae6cba5a/attachment.htm
2008 Dec 19
5
Authorize & Microsoft SQL
Hello Everyone, I have an installation where the client has a Microsoft SQL database that holds all of their case information. They would like the asterisk system to require users to enter a valid case number when making an outgoing call. I?m seeing some documentation regarding people using Microsoft SQL for CDR storage, however nothing regarding validating authentication using a Microsoft SQL