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2020 Oct 02
1
PJSIP_DIAL_CONTACTS and Queues
    Is there a solution to dial multiple contacts for a Queue agent?  Since the pandemic started many of our customers have begun to move agents off site.  Since most of them were using softphones we did not have any problems but now we have one case where the agents have a desk phone in their cubicle and are using a softphone from home.  For regular calls there is no problem as