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2006 Jun 26
1
Question about ring groups and ext. busy in call
I have a ring group set up with 3 extensions. we'll use 14, 15 and 16. When a call comes in, it rings all three extensions. If one particular extension already is on the phone, it completely skips that phone and only rings the other 2. Example to explanation sake is: Call comes in, ext. 14 is already in the middle of a call, 15 and 16 will ring normally, but 14 does not have any