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expecting
2005 Jul 28
1
A problem with queues
...ay I was able to replicate the problem is using only two agents, one received a call that stayed on for several minutes, the second received another call that waqs a short one, and the third call did not reach the second agent as it wanted to reach the first agent (per roundrobin) and failed. I was expectin it to ring again on the second agent.
Regards,
Jorge A.