search for: everycall

Hello, We have an asterisk 1.2.13 box that use a Digium TE205P T1 PRI connect to the telco, users mainly use snom 320/300 SIP phones. When dialing to an external phone number with custom ringback music, users reported that they could not hear the music but can only hear the standard ring tone generated by the system. Is there any kind of settings need to allow the ringback music pass to the

Hi there, we are looking for an opensource or commercial * based Call Center. Full ACD, call monitoring, multiple queue, IVR, voicemail, management, reporting, CDR, etc is needed. over 100 seat can be the initial target and will grow in a very short time. SIP phones will be used and multiple E1 lines incoming, so to provide full failover a cluster of * machines or some other form of redundancy