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evaluating
2009 Sep 30
1
put some IVR into a queue after the call queuing
Dear all
is it possible to handle a queue using a programmed IVR?
As i understood, is possible to:
- do some IVR in the dialplan BEFORE to queue the call
- put a timeout to exit from the call and then do some IVR in the dialplan
- intercept a single dialtone to exit the queue and performe some IVR
in the dialplan (context setting in the queue)
I've tested these things but in each case if i