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conlon
2006 Feb 09
4
Queue - check agent
I have defined 4 queue's. Is there any way to check is there any agent logged in any of those queue's?
What I would like to do is to check if there is any agent in any of queue's and if there is, then I'll will transfer a call to that queue, it there isn't I would like to do something else with a call.
Thank you for your time.
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Tomislav Par?ina
Lama Computers Split