Displaying 1 result from an estimated 1 matches for "eab33eda".
2015 Aug 07
2
AgentRequest() and which agent id?
Hi,
If agents is already logged in via AgentLogin() and users dialled extension
300 which will be placed in Queue(support-queue).
How to find out which agent is available I can put their Agent id
in AgentRequest() ?
If this is not a good approach then how it should be done?
Agent should automatically get next call when he/she is available.
extensions.conf
[LocalSets]
exten =>