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e9ee54dd
2006 May 19
4
PRI dialing IVR with inband DTMF
I have a client who is using a Shoretel PBX. This PBX apparently does not
send DTMF information OOB, but instead sends this inband via the B-channel.
This is traversing an Asterisk box via a PRI. The user calls the IVR
(1-800-CALL-DHL), receives audio, but is not able to present DTMF to engage
the IVR. With some light research it appears that the DSP is not activating
until the call is