search for: diyanat

Hi, Is it possible to monitor conversation of logged in Agents? Currently I am using ZapScan to monitor incoming calls, but I would like to monitor individual agents. raj

Hi, I have installed an TE110P but forgot to change the jumper settings to E1. I don't have easy physical access to ther server at the moment so I wonder if it will be possible to run it without changing the jumper settings with a configuration like below or will it be impossible to use the card at all before I fix the jumper? I can't try it myself yet since the operator isn't ready