search for: dhenshaw

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2009 Mar 12
2
Timeout for Queue
Hello, We had an incident recently where a call was in queue for an extended period of time. We use queuemetrics for reporting, and it reports that the call was waiting for 20 minutes. The different thing about it is that the disconnect reason is stated as Timeout. Is there a set maximum time a call will wait in the queue before being automatically disconnected? I tried looking through the code
2009 Jan 08
1
Goto Question
Hello, I'm running three asterisk boxes, spread across three different countries. One of the offices is running Asterisk 1.2.18 on the Druid Telephony Platform(not my choice, has been in before I started and haven't had the time to remove it). My situation I have is based on the contexts already in place, particularly for outbound calls, I need to do a Goto sending the call back into the
2009 Jun 10
1
External PRI Appliance
Hello, I'm supporting an Asterisk setup in the Cayman Islands(I'm in Canada), which is running a PRI to a local telecom provider. We are looking at improving the setup, setting up high availability etc. My manager is interested in putting a TDMOE device in place, so we can easily switch the line remotely. He's looking at the following device:
2009 Jun 18
2
Voicemail Password
Does anyone know of a way to force the voicemail password for users to be of a certain length? We've setup operator=yes within our voicemail.conf and want to have the users use a long password to prevent possible guessing by external parties. I'm not seeing any such option in my research. If it doesn't exist it might be a decent feature. Thanks. Running: 1.4.25, on CentOS 4.7
2009 Mar 20
3
OpenSIPS on CentOS
Hello, I've been looking into OpenSIPS to see if it's a worthwhile addition to our setup. We're currently running a cluster, using Heartbeat, between two servers. It works well but I'm interested in seeing if we can improve it. My manager heavily uses RPM's for installations rather than source, particularly using yum to update. I'm trying to actually install OpenSips via
2009 May 26
2
Converting Cisco 7961 to SIP
As part of a project to move a clients Cisco phones to SIP to work with an Avaya system, I'm taking a Cisco 7961 we bought and adding it to our Asterisk setup. Now, I've gotten the firmware files from the site, the latest version is 8.4 which contains the following files: apps41.8-4-3-16.sbn cnu41.8-4-3-16.sbn cvm41sip.8-4-3-16.sbn dsp41.8-4-3-16.sbn jar41sip.8-4-3-16.sbn