search for: check_for_direct

Hello Doug, Friday, December 13, 2019, 11:03:37 AM, you wrote: >> This is exactly what I do - “press 1 for a human” >> Works great > I do this as well, but I also do a database lookup to see if the number > is on our speeddial list and if so, pass the call directly on without > the IVR prompts. I do something similar for calls without caller ID, but I was still getting

And I think they're both small. Solved: tcpdump showed no packets coming in, so I went to my DID provider's Website to discover to my intense embarrassment that the DID number had been set up forwarded to their voicemail. I got egg on my face for this one. I changed that setting to SIP/IAX and packets now arrive and go where they should. Two problems remain. 1. Still can't