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captain
2004 Aug 24
2
call queue help
Guys I am having some serious issues with my call queue and Management
is breathing down my neck pretty bad, and I am running out of ideas.
I have a single queue for my tech support department. I originally was
using the AgentCallbackLogin for them and it tested out great on our
testing weekends, but it hasn't worked out since. It would only let one
of them take calls at a time, no matter