Displaying 1 result from an estimated 1 matches for "cc8e2fcc".
2003 Aug 25
2
call center - operators not using phone keys
Hi,
I'm considering setting up a small call centre, but I don't want
operators to need to use their phone keypads. Supposedly, all required
call functions (dialling, answering, transfer, on hold, hang up, etc),
should be done via their scripts (be is a web interface, curses or
whatnot) and not using either a regular phone, nor a gnome-phone type
interface.
Also, all this will be happen