search for: cc8e2fcc

Displaying 1 result from an estimated 1 matches for "cc8e2fcc".

2003 Aug 25
2
call center - operators not using phone keys
Hi, I'm considering setting up a small call centre, but I don't want operators to need to use their phone keypads. Supposedly, all required call functions (dialling, answering, transfer, on hold, hang up, etc), should be done via their scripts (be is a web interface, curses or whatnot) and not using either a regular phone, nor a gnome-phone type interface. Also, all this will be happen