search for: call_history

Hello, I have the following structure: - app - controllers - helpdesk - call_controller.rb (Helpdesk::CallController < ApplicationController) - models - employee.rb - department.rb (Department < ActiveRecord::Base) - helpdesk - call.rb - call_history.rb (Helpdesk::CallHistory < ActiveRecord::Base) Is it possible to have a relationship between call_history and department? The problem is that they are in different folders (root and helpdesk, respectively). I was thinking the mapping could be like this: - in call (has_many :call_history...

Hi, I've some analogic lines and I'm asked if it's possible to program an asterisk for "checking" the inbound calls without answering them, doing something like this: analog line 1 -----+---------- asterisk | \______ analog phone when a call enter, asterisk sense it and store its values (callerid, date and time, etc) somewhere, but