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2010 Jul 23
1
Attended Transfer question
I've been asked to implement the following transfer workflow in an asterisk system, and I'm not seeing an easy way to do the bolded steps below (steps 4 and 5 for those with a text-only email client): 1 - Put the call on hold 2 - Call the extension for the staff member needed 3 - Give them a rundown of the caller and situation *4 - Bring the caller on with the staff member the call will