search for: bobman

In the absence of "The Definitive Guide to Asterisk Dial Plans" book, I'd like to do something possibly unique with the formatting of extensions in my dial plan, and am having trouble. We use VoicePulse connect, which gives us local DID for inbound and outbound calls (even though DTMF tones are not working in Voice Pulse Connect at the moment). To dial local numbers, you have to

I've just installed asterisk as a new phone system for our office but am having difficulty with the queues. Specifically I need a way to redirect our sales queue to voicemail when no one is logged in to the queue. I see I can use the joinonempty=no setting, however this setting doesn't work if you use the agent functionality (at least not with AgentCallbackLogin). I could, of