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1651770
2010 Sep 23
0
Calls stuck in the queue even when ext's are available
...the second
queue's channel is getting stuck, it happened 3 times till now and the
problem is calls come into the queue and just the calls will be in the queue
and will not ring any agents (static) even when are available......so when i
went to the CLI and saw few channels were stuck:
SIP/5060-b6517170 8002 at ext-queues:11 Up Queue(8002|t||)
SIP/5060-b6511070 8002 at ext-queues:11 Up Queue(8002|t||)
SIP/5060-b6515be0 8002 at ext-queues:11 Up Queue(8002|t||)
SIP/5060-0854ba80 8002 at ext-queues:11 Up Queue(8002|t||)
SIP/5060-08584ad0 8002 at ext-queues:1...