Displaying 1 result from an estimated 1 matches for "b17dcc8b".
2009 Oct 26
1
Cancel attended transfer
Hi folks,
I have a simple question regarding attended transfers. I have some
queues where agents take calls and I have configured attended transfers
between queues. That is, the agent dials the attended transfer extension
that routes it to the aproppiate transfer queue where the second agent
answers and they both talk for a while. Finally the transferrer leaves
the call with *, connecting