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2005 Sep 28
6
Music on Hold Quality
Does anyone know how to maximize music on hold quality on calls inbound from PSTN? I know that it is common to have choppy and static sounding music on hold when connecting via PSTN but how can that be minimized? I assume that the bitrates, type of music, etc can minimize the effects. Does anyone have any experience in this area? Do you know where I should look for more information?