search for: app_agent_pool

Hi, I am looking to configure asterisk queues in off-hook mode, that is, the agent calls into the system and stays connected to this call, when new customer calls, he is redirected to the queue which should distribute to connected agents. is this possible on teh actual app_queue or we would need to implement it using ARI. Thanks in advance.

Hello, I think Device State for Agents don't work correctly My configuration: agents.conf [general] [agent](!) autologoff=15 ackcall=no acceptdtmf=# wrapuptime=5000 musiconhold=default recordagentcalls=no custom_beep=beep [2000](agent) fullname=Fulano [2001](agent) fullname=Zutano [2002](agent) fullname=Mengano queue.conf (Agents Related) member => Agent/2000 member =>

...sterisk) starts counting at Invite, UAC starts counting at 200 OK. (Reported by i2045) * ASTERISK-23792 - Mutex left locked in chan_unistim.c (Reported by Peter Whisker) * ASTERISK-23582 - [patch]Inconsistent column length in *odbc (Reported by Walter Doekes) * ASTERISK-23499 - app_agent_pool: Interval hook prevents channel from being hung up (Reported by Matt Jordan) * ASTERISK-23721 - Calls to PJSIP endpoints with video enabled result in leaked RTP ports (Reported by cervajs) * ASTERISK-23803 - AMI action UpdateConfig EmptyCat clears all categories but the requeste...

...sterisk) starts counting at Invite, UAC starts counting at 200 OK. (Reported by i2045) * ASTERISK-23792 - Mutex left locked in chan_unistim.c (Reported by Peter Whisker) * ASTERISK-23582 - [patch]Inconsistent column length in *odbc (Reported by Walter Doekes) * ASTERISK-23499 - app_agent_pool: Interval hook prevents channel from being hung up (Reported by Matt Jordan) * ASTERISK-23721 - Calls to PJSIP endpoints with video enabled result in leaked RTP ports (Reported by cervajs) * ASTERISK-23803 - AMI action UpdateConfig EmptyCat clears all categories but the requeste...