search for: announceandwait

...-filteranon,s,1) same => n,Set(CALLERID(name)=${client} Helpdesk) same => n,NoOp(Caller ID set to: ${CALLERID(name)}) same => n,NoOp(Callers waiting in queue: ${QUEUE_WAITING_COUNT(helpdesk)}) ; play the announcement for this helpdesk client (or the general intro) same => n(announceandwait),Gosub(app-helpdesk-${client}-intro,s,1) same => n,Gosub(app-helpdesk-${client}-special-rva,s,1) ; queue the call ; t = allow the called party to transfer the call ; k = allow the called party to park the call ; c = continue on after call (to update devstate) same => n,Set(DEVICE_...