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...s, that "show agents" doesn't show me which agents are logged in and if I use "show queue" I can see local channels attached to a queue but no agents. For my point of view there is some functionality lost with the new concept. If I want to program a realtime display to show agentstates in queues based on the output from "show queue", what's the concept to map agents to the local channels? How can I configure agents in future? Any comments regarding that topic are appreciated. Thanks and Regards Markus