search for: agentnum

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2010 Jul 23
2
application call to Gosub affects flow of control, and needs to be re-written using AEL
...// back, handle return status &dialstatus(${DIALSTATUS},${EXTEN:1}); } } context outboundQueue1 { _9X. => { // prepare callerid, secret, ... /// ... &qmoutqdial(${EXTEN:1},DAHDI/g1/${EXTEN:1},queue-out,Agent/${AgentNum}); } } context outboundQueue2 { .... } // outbound call logging for queuemetrics: macro qmoutqdial( clid, dialstring, queue, agent ) { start_dial_time = ${EPOCH}; QueueLog(${queue},${UNIQUEID},${agent},CALLOUTBOUND,-|${clid}); Set(dialopts=gWKU(queuel...
2005 Jan 11
4
Changes to manager outputs - A discussion
...Event~tAgents~t1~t6038~tA User~tAGENT_LOGGEDOFF~tn/a~t0~tn/a Event~tAgents~t1~t6039~tAn Other~tAGENT_LOGGEDOFF~tn/a~t0~tn/a Where ~t is a tab character, and the layout starts Type~tName~tVersion~tData Version is the version number of the data layout for the Agents Event. For version 1 we have AgentNum/Name/Status/LoggedinChan/LoggedinTime/Talkingto This allows us to add further fields to the record as and when required and not break any existing code in the field. In my mind, (yes, a small one compared to the giants walking around here) There are several advantages in this method: a) Parsin...