Displaying 2 results from an estimated 2 matches for "agentm".
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2011 Jan 10
0
No subject
...g an AGI to control the Queue
command instead of using it from the dialplan, you have more control over
this problem than you realize. For simplicity of illustration, let's say
your AGI simply wants to take a call and send it to the next agent in the
queue. Your Agents are Agent007, AgentQ and AgentM. Because you did the
Polycom transfer from Agent007 to pussygalore, Agent007 is marked as busy in
the queue although the call is no longer active for 007. One possible
workaround would be to have a duplicate "bail queue" set up the same way.
If my AGI does a "core show channels"...
2011 Feb 23
2
REFER and dialplan broken (as documented in chan_sip.c on line 11951)
There is a problem when transferring calls using REFER, asterisk does not
notify dialplan. I've been told to use AMI as a workaround to notify my
dialplan/routing program but that would require a huge change to our
software. I was wondering if there is any intention of fixing this problem.
Here is issue as stated in chan_sip.c
"this is currently broken as we have no way of telling the