search for: agentlogincallback

Well, sort of :) We have agents using the AgentLoginCallBack functionality. The agents log in using their agent number, with the extension automatically entered for them. When they log out, they again use the AgentLoginCallBack app, but using just a "#" for the new extension (logs them out). Occasionally, an Agent simply refuses to log out. Yo...

...orget to go "not ready" or log off when they can't answer the phone. I would like a person calling my queue to be on the queue for a max of 2 minutes, and I'm using the rrmemory strategy. I put a timeout of 12 on the call to my agent in the [AgentQ] context (they log on using Agentlogincallback). It all seems to work ok, except that I get a load of "pbx.c: Timeout, but no rule 't' in context 'AgentQ'" in the error log. What would I use in the 't' rule to stop this error from ocurring ? /* extensions.conf portion for calling agent */ ... [AgentQ] exte...

I am running r79979 of Asterisk Trunk, and I am having problems trying to use app_queue.so. I want to use the extension 510 to be a line where users can call technical support. Extensions 511 and 512 are used by the operators to dynamically make themselves a Queue Member or not. So, operators call 511, and they should get added to the Queue as a Queue member. When users call 510 then, it