Displaying 2 results from an estimated 2 matches for "agentie".
2006 Oct 31
1
Asterisk does not bridge zap channels on outgoing calls
...a big problem with asterisk. Every time i make a call
asterisk does not bridge the zap channels. The zap channel from which
i'm calling remains in state:ring and applicaton:dial and the zap
channel with the external line configured remains in state:dialling an
Application:AppDial.
Zap/20-1 agentie s 1 Dialing AppDial (Outgoing Line) 09399 (None)
Zap/9-1 int_omg 09399 5 Ring Dial Zap/g5/9399||T 00:07:58 (None)
Obviously, this is a big problem for us...
Below are my zapata.conf, zaptel.conf and extensions.conf:
--------------------------
zapata.conf
--------------------------
[channels]
use...
2003 Nov 27
1
Agent Logoff inability when calls are being received from queue
Hello everybody,
I have started using Asterisk in a call center with ACD.
I have noticed something and I wonder if anyone knows whether it is a
bug or a feature!
I am using Queue application to ring a number of agents that have logged
on using AgentCallbackLogin.
Now, while an agent receives a call from the Queue they cannot logoff
using AgentCallbackLogin. Instead the Agent is asked for