search for: agentfilenam

...lls coming to a queue,. I am getting the call to record, however the file name that the file saves to, is not the correct one. In my extensions.conf, I have the following entry to set the file name. exten=> 0072,1,Answer exten=> 0072,2,Ringing exten=> 0072,3,Wait(2) exten=> 0072,4,Set(AGENTFILENAME=${CALLERID(number)}-${TIMESTAMP}-${EXTEN:4}) exten=> 0072,5,Monitor(wav,${AGENTFILENAME}),m exten=> 0072,6,Queue(NOC) exten=> 0072,7,Hangup include => parkedcalls #include <users.conf> I have also tried exten=> 0072,4,Set(AGENTFILENAME=${CALLERID(number)}-${TIMESTAMP}-${EXT...